The benefits of bypassing intermediaries with balladins

In the digital age, the ease of online hotel booking is undeniable. Many booking platforms have established themselves as major players in the tourism industry. However, did you know that booking directly with the hotel offers numerous, often overlooked advantages? At balladins, we encourage our customers to prioritize direct booking. Here’s why this choice can transform your stay experience while being beneficial for both you and the hoteliers.

Competitive rates and exclusive offers

Contrary to popular belief, booking platforms do not always offer the best prices. By booking directly on a hotel’s website or over the phone, you often gain access to exclusive offers that are not available through intermediaries. Additionally, our balladins hotels frequently provide special promotions, discounts, or extra perks (free breakfast, room upgrades) for guests who book directly.

Best Value for Money: Hotels can adjust their rates and offer exclusive discounts to their direct customers, bypassing intermediary fees.
Special Offers: By booking directly with balladins, you can enjoy personalized packages, seasonal special offers, or loyalty benefits.

Greater flexibility and personalization for your stay
When you book directly with the hotel, you benefit from a more direct and personalized relationship with the establishment. This allows you to communicate your specific needs, request modifications or additions to your reservation, and even receive tailor-made service..

Simplified Changes: A last-minute change of plans? By dealing directly with the hotel, you have more flexibility to adjust your dates, room type, or other details of your stay.
Personalized Stay: Whether it's special requests like in-room amenities for a special occasion, dietary preferences, or specific needs, the hotel team can more effectively meet your expectations.

A direct and responsive customer service
Booking through third-party platforms can complicate communication with the hotel. If you have a special request or if a problem arises, you often need to go through the platform's customer service, which acts as an intermediary, potentially causing delays in response times.

By booking directly with the hotel, you eliminate these intermediaries and benefit from faster, more personalized customer service. The hotel can address your questions and resolve any issues promptly.

Direct contact with the establishment: If needed, you can directly reach the hotel without going through an external call center, which enhances responsiveness.
Optimized customer service: Hoteliers typically pay special attention to guests who book directly, as they recognize the value of this direct relationship.

Supporting the local economy and hoteliers

By booking directly with the hotel, you are supporting local businesses and helping to maintain a healthy tourism economy. Online booking platforms often charge significant commissions, sometimes up to 20% of the total reservation amount. This money could be better utilized by the hotel to enhance services or provide additional benefits to guests.

Fewer fees, more local support: Booking directly also allows hoteliers to reinvest a larger portion of their revenue into improving the guest experience.
Encouraging local initiatives: By directly supporting hotels, you help sustain the region's economic activity and promote sustainable projects.

A unique and beneficial loyalty program... and of course, free!

For our guests, we wanted to create a program that is simple, intuitive, advantageous, and most importantly, aligned with today's expectations: Cashback!

To learn more about our loyalty program, click here.

Book directly with balladins: A simplified and optimized experience

At balladins, we are committed to making direct booking as easy as possible for our guests. Our website is designed to be user-friendly, with clear information about our properties, transparent pricing, and exclusive offers for direct bookings. You also have the option to contact us directly for any questions or specific requests, ensuring a smooth and enjoyable booking experience.

In conclusion, booking a hotel directly with the establishment offers numerous advantages: competitive rates, increased flexibility, personalized customer service, and the satisfaction of supporting the local economy. At Balladins, we are committed to providing our guests with a high-quality stay experience, starting from the moment you book.